Roger Smith, CEO at R & I ICT Consulting Services Pty Ltd, Amazon #1 author on Cybercrime and founder of the SME Security Framework | Speaker | Consultant | Trainer discusses – Why do you need to educate your staff against CyberCrime.
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Hello. My name is Roger. Today, I’d like to talk about Why you need to educate your staff against CyberCrime.
The latest attacks from a cybercrime perspective on your business will not be seen by management, will not be seen by IT people. They will be seen by the users because those users are the people who are being targeted by the cyber criminals.
The information that the staff within the organization have is pretty interesting because your accountant will receive email from people saying you need to pay this account or following up on information about what they paid or haven’t paid.
And most people are very, very trusting when it comes to this sort of information. So, they will go out of their way to make sure that they are answering those questions. So they will be the first person who will see an email that is addressed to someone which doesn’t seem quite look right.
So, you need to educate your people to understand that is what they are looking for. But also, the best thing that you can do for your business is educate your staff to a level where they are paranoid about what is going on in the digital world. They know that everybody is after them. Everybody knows, they know that everybody is after the information that they have at their fingertips. But the paranoia has to be tempered with common sense.
If you’ve been doing business with Joe Blacks for the last 10years, and you know roughly that you’re paying $1,000 a month to him, and someone you got an invoice from him and says you owe him $25,000: (1) you stop questioning and (2) you use common sense because probably it is not Joe who is sending the invoice to you in the first place.
And this is one of the things that people do not understand. The most innocent looking systems that cyber-criminals have are the ones that catch people all the time. And that’s why we have to educate the staff to make sure that they are not part of the system.
Thank you very much.
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