Why you NEED a Managed Service Provider for your organisation!

If the role of managed service provider is to look after your ICT infrastructure, I have a silly question:rp_bigstock-Smart-IT-programmer-drawing-in-17899763-150x150.jpg

Why don’t you let them do what you pay them for?

As a Business owner, manager or C level exec your job is to deliver more revenue to your organisation.

That means getting out there and meeting clients, creating new products and services, managing the sales and marketing – running your little piece of business paradise.

So, Why the hell are you wasting your time resolving issues with the phone company, getting annoyed with the ISP, fixing that printer, ordering more toner, setting up new accounts or building websites?

That’s not your job, and unless you have a dedicated ICT professional, it should not be a staff job either!

This is why you need a a managed service provider!

A managed service provider can make your ICT sing.

Here are some benefits an managed service provider can bring to your organisation:

* Guiding you through your technology requirements with the business in mind.
* Building a secure business environment so that you are alway protected.
* Management of your Digital security
* Proving and testing your DR, BC, resilience and culture
* Educating your staff
* Running the help desk
* Resolving Thise small problems
* Patch management
* Monitoring and tracking systems
* Doing the little ICT jobs so that you can focus on the big picture
* Manage your ICT consumables
* Developing technical strategies to compliment business strategies.

What I am saying is – get on with doing your job and let a professional ICT group manage it properly.

We are all smart people and we think that we know it all. When it comes to the technology that we use for business, most users only understand 10% of the systems we use.

As long as the cost is low, the convenience helps our business and the complexity is reduced we think we know it all.

I remember a TV ad from the 90’s and “I know boats” (google it) has always stuck in my mind.

We seek out professional advice because they are the professionals!

We pay good money for professional advice because we know it will be worth it.

We then promptly ignore that advice because we either think we know better, or our plumber mate down the pub knows better.

We pay accountants and book keepers to manage our businesses.

We pay solicitors and lawyers to look after our patents.


In most cases they know what they are doing, they know the secrets of getting a better outcome than we ever would.

When it comes to ICT don’t you think it’s about time that we let the professional ICT people do their job.

Roger Smith is the CEO of R & I ICT Consulting Services, Amazon #1 selling author on Cybercrime, author of the Digital Security Toolbox and author of the SME Digital Security Framework.   Rapid Restart Appliance Creator.   He is a Speaker, Author, Teacher and Educator on cybercrime and how to protect yourself from the digital world. 

Roger Smith, is an educator. Teaching students at ADFA (UNSW) and showing them how vulnerable they are to cybercrime.

He is also CEO at R & I ICT Consulting Services Pty Ltd, an Amazon #1 author on Cybercrime and founder of the SME Security Framework. He is a Consultant who specialises in inexpensive and highly effective security strategies for small and medium businesses and not for profit organisations.

He has developed and authored the SME Security Framework and the Security Policy Training Course which are considered to be the definitive guides to helping SME's protect their organisation using the principles of Technology, Management, Adaptability and Compliance.